Director of Communications and Outreach

Based in the Washington, D.C. Metro area, Pivot Path Solutions, LLC is a government contracting and business solutions firm that offers enterprise IT solutions, strategic planning, organizational development, and medical research and development services to help customers adapt and thrive in changing market conditions. Pivot Path Solutions is seeking a dynamic Director of Communications and Outreach to lead strategic outreach and engagement efforts for the Social Security Administration's (SSA) Ticket to Work program. This individual will be responsible for planning, coordinating, and executing communication strategies and outreach activities to increase awareness and participation among eligible beneficiaries, service providers, and key stakeholders. This is a remote position. 

Key Responsibilities:

• Develop and implement comprehensive communications and outreach plans that align with SSA objectives and program goals.

• Coordinate and execute beneficiary and provider outreach initiatives, including digital campaigns via GovDelivery.

• Propose innovative strategies to promote the Ticket to Work program, subject to SSA approval, targeting eligible beneficiaries, service providers, influencers, and partner organizations.

• Create and manage high-quality content for a variety of channels (web, email, social media, events), ensuring consistency and adherence to agency guidelines.

• Conduct and apply market research to optimize communication efforts and identify new outreach opportunities.

• Monitor, analyze, and report on communication campaign effectiveness and adjust strategies accordingly.

• Collaborate with internal teams, SSA officials, and external stakeholders to enhance program visibility and participation.

Qualifications:

• Bachelor’s degree from an accredited institution in Communications, Public Relations, Marketing, Business Administration, or a related field.

• Demonstrated advanced writing, editing, and content development skills.

• Proficiency in market research methodologies and data-driven decision-making.

• Deep understanding of social media trends and digital communications strategies within a government or regulated environment.

• Experience navigating federal agency policies and communication protocols is preferred.

• Strong interpersonal skills and the ability to build relationships with a diverse set of stakeholders.

Preferred Qualifications:

• Master’s degree or advanced training in communication strategy or public engagement.

• Familiarity with SSA programs, disability advocacy, or workforce development initiatives.

• Experience with GovDelivery or similar digital communication platforms.

Pivot Path Solutions strives to attract, motivate, and retain the best people in the industry. Our benefits package reflects our continued commitment to our employees by prioritizing the health and well-being of each member. The Company offers a comprehensive compensation package that includes:

• Comprehensive benefits package, including health, dental, and vision insurance
• Generous Contribution on Health, Dental and Vision Insurances
• 100% Employer Paid Group Life Insurance, Short Term and Long-Term Disability
• Safe Harbor 401(K) Plan
• Health Saving Account (HSA)
• Healthcare Flexible Saving Account (FSA) and Dependent Care FSA
• Education Reimbursement
• Employee Referral Program

U.S. Citizenship is required, and all selected applicants will be subject to a government security investigation. This includes meeting the eligibility requirements for access to classified information and the ability to obtain government-granted security clearance. Individuals may also be subject to background investigation including criminal history, employment verification, education verification, drug testing, and creditworthiness.